Last updated: 02/07/2025

This Privacy Policy describes how Voltio Bikes collects, uses, and protects your personal information when you visit, browse, or make a purchase from our website.

By using our site, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

When you visit our store or make a purchase, we may collect the following types of information:

• Personal Information:
  Name, and shipping address, email address, phone number, payment details.

• Device Information:
  IP address, browser type, time zone, cookie information, and how you interact with our site.

• Order Information:
  Items purchased, order total, transaction date and time, shipping status.

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2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Communicate with you about your order or inquiry

• Screen orders for fraud or suspicious activity

• Improve our website’s functionality and performance

• Send you promotional emails (only with your consent)

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3. Sharing Your Personal Information

We share your information only with third parties that help us operate our store, such as:

• Shopify (our e-commerce platform)

• Payment gateways (e.g., PayPal, Klarna, Shopify Payments)

• Shipping providers (for order delivery)

• Analytics and marketing tools (like Google Analytics or Facebook Pixel)

We do not sell or rent your personal information to third parties.

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4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can choose to disable cookies through your browser settings, but this may affect site functionality.

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5. Your Rights

Depending on your location, you may have rights under data protection laws, including:

• Accessing the personal information we hold about you

• Requesting corrections or deletions

• Withdrawing your consent to marketing communications

To exercise these rights, please contact us at voltiobikesireland@gmail.com.

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6. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

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7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

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8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last updated” date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Voltio Bikes
📧 Email: voltiobikesireland@gmail.com