How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Accessibility

Last updated: 02/07/2025

At Voltio Bikes, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide a seamless and inclusive online experience for all visitors, regardless of their abilities or the technology they use.

💻 Our Commitment

We are actively working to improve the accessibility of our website to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines outline best practices for designing and developing accessible websites.

✅ Features We Aim to Support

Keyboard navigation compatibility
Screen reader-friendly structure and labels
High contrast text and scalable font sizes
Alt text for all meaningful images
Logical page structure using headings and landmarks
Clear form labels and input feedback
Mobile and tablet accessibility

🛠️ Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website and work with accessibility tools and experts to identify areas for improvement. If you encounter any barriers while using our site, please let us know — your feedback is essential.

📩 Contact Us

If you experience difficulty accessing any part of our website or need assistance placing an order, please reach out to us:

Voltio Bikes
📧 Email: voltiobikesireland@gmail.com

We will do our best to respond promptly and offer assistance or alternate formats as needed.

🛡️ Third-Party Content

While we strive to ensure full accessibility across our entire website, some third-party tools, apps, or integrations (such as payment gateways or embedded maps) may not yet be fully accessible. We are in communication with these partners to encourage accessibility improvements.