Urtopia Carbon 1 Pro

I purchased my Carbon 1 Pro a few months ago and have been very pleased with its performance. The bike is lightweight and delivers a smooth, quiet ride. I'm impressed with Urtopia's thoughtful design and reliability, it has definitely met my expectations. I would recommend it to anyone looking for a practical, enjoyable e-bike.

I have ridden road bikes for over 40 years. Decided to buy my wife and I carbon pro 1’s so we could ride together. Urtopia is a great marketing company, but we have run into some challenges on assembly with one of the two bikes, with no nearby service dealer. It was a challenge to reach service as their app doesn’t work. Once I reached customer service I was able to get on a call and they shipped me a new controller. One of the ARES rear lights still doesn’t work, but got my first ride in finally this week. First few miles gears didn’t shift smoothly, but after a few miles it settled into a nice 26 mile ride. The electric assist performed very well! My wife loved her ride. However, We will be upgrading both seats this week. Would have given it a five star review if it had worked out of the box and if the seats were higher quality. Still have some concerns on follow up service, but overall a good value and fun to ride. Wish there was a support dealer near me.

First - this will be my 15th ebike purchase. (4 Ecotric, 1 Bandit, 5 Aventon and 4 Ride1Up) so I do have a little experience with ebikes. The Urtopia was purchased to be more of a city commuter that would be more of a bicycle than an ebike. Something lighter and more agile. Most of all my earlier purchases were fat tire bikes and at 74 years young it's time to stick to the paved bike paths more and more. (Ok, I did keep one fat tire bike just to feel young and tough)

So here I go - first the things I don't like about this bike. First, after using the automated chat to ask the question whether the Urtopia App was compatible with the Fusion Pro-E, the answer was yes! Wrong, it is NOT compatible! it would have been nice to have the app available, but not show stopper. Second thing, I asked the question whether the step through design combined with the fusion process would result in frame flex. Their answer was NO, I disagree a little bit - just a little bit. Although the frame wobble is very, very, very minimal, it is evident and would be could be quite hazardous if you let go of the handlebars for a second or two. (SO DON'T) Thirdly, after watching the video associated with this model bike, the gentleman who made the video described himself as a 240# man and he could get @ 50 miles on a charge - hmmmmm, I'm 226# and I got 39.7 miles in Turbo mode or pedal assist 2. Yeah, I realize there are a lot variables in mileage determination, but I always pedal and only use the throttle to push off. Just something to think about. I'm waiting for the extension battery to arrive from B/O so I can order it which will expand my mileage. I don't believe it would 120 miles, but 50-60 miles would be nice.

Now the good things - the bike arrived to my destination in Minnesota in 5 working days. Packaging was great. No dings or damage AT ALL! This bike is built and assembled beautifully. IT IS SHARP!!!, and fun to ride. The torque sensor functionality is FANTASTIC! I've always had cadence sensors. The Urtopia Fusion Pro-E has many branded parts which are installed solidly and securely. Out of the box assembly was rather simple and it was the first bike that I did NOT have to adjust the brake calipers. I've added new grips, three inch riser handle bars, phone holder, blue tooth speaker, water bottle, trunk and a couple of locks. After a few days, I've rode 108 miles and have had many compliments.

Yes, the bike is a keeper and I'm looking forward to many years of riding. It's the most expensive bike I've ever ordered, but I'm very happy with my purchase. I would highly recommend to anyone that asked my opinion and that folks -

Is my 2 cents worth!

Best decision was to purchase the Carbon Pro 1 for both me and my wife. Lightweight and user friendly is what we were looking for in an electric bike, after owing 2 off brand electric bikes that were far to heavy and awkward to ride. Carbon Pro 1 couldn't be easier to ride on both flat ground and hills. The 3 different electric options and 8 gear shifting options provide both of us a good workout that works for our particular needs. As a former triathlete for over 30 years, the Carbon Pro 1 was the best possible way for me to transition when I medically and physically could no longer compete. It helped me, tremendously, to make my way back in the joy of cycling. If you haven't had a chance to test drive the phenomenal electric bike, it's a must do, to try it now!

I was honestly shocked by how light the Carbon 1 ST is, just 36 lbs! The first time I picked it up, I had to double-check if it was really an e-bike. Super impressed.

I originally had my eye on the Carbon 1 Pro, but I’ve been dealing with some lower back and shoulder discomfort, so I decided to go with the step-thru instead. Really glad I made the switch. The upright riding position makes a big difference, way more comfortable for me and now I actually want to ride more often. Even for quick errands or short trips, I find myself reaching for the bike. No regrets.